Get PDF 3 (Three) Secrets Hospitals Dont Want You To Know - How To Empower Patients

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This a guidebook written from the point of view of the patient on how to solve the problems associated with component management and episodic intervention in getting the care patients deserve when they need it. Reviews Be the first to review this e-book. Write your review Wanna review this e-book? Don't Bet on the Prince!

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I think it is helpful to understand empowerment at the individual level in this context.


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Power to the patient sounds good but what does this really mean? Do patients really want that? And are the attitudes of patients really that difficult too or that patients do not want to challenge their doctor or remain passive and what about all those antibiotics that doctors and other are prescribing when they should not be used - a much wider problem than not being prescribed at all.

Do no harm: Some hospitals let a preventable infection kill their patients

Managing repeat prescriptions and booking appointments are not solutions in themselves that will reverse the decline either. However building partnerships with patients where each party feels more equal and sharing information between patient and clinician in a responsible manner so that patients can gain a better understanding of their own health and what is available for them and what should happen will go in some way to redressing the balance. It's not that we are not giving out antibiotics - but rather who and when we are giving them and ensuring there is a reduction in variation of care and what care there is, is of a higher value delivered with compassion.

GIving patients their local care pathway is one very important step which helps support shared decision making, helps to unlock the secrets that may exist within the patient record that the patient can help to understand better and maybe even be empowered to point out discrepancies in the care they are receiving at the point of care so that corrective action can be taken immediately and hence improve the quality of care as well as improving patient safety and empowering patients, their clinicians and the health care organisation they are in by working together within a Partnership of Trust.

The Map of Medicine helps deliver knowledge to the frontline and beyond and in so doing give power to all. See this webpage that explains this dilemma and also watch patients talk about how it helps them alongside access to their GP electronic records by giving them understanding too. People, particularly sick and elderly people are generally not good at recognising and articulating their real issues and concerns. Clinicians and more particularly managers are not good at listening.

The result is that vital messages are not properly received and when they are they are often not understood. Proper training for all in communicating " message received and understood " is vital if we are to make any progress. The waste argument could certainly be held against a capacity-driven system which seeks to suppress a demand-led model. Sadly the only way for many patients to become "empowered" is to take matters into their own hands and order their own monitoring blood tests and buy their own drugs from the internet.

Many patients are successfully treating themselves but it shouldn't have to be this way. Patients have been calling for many years for choice and self-determination over their own health. However, as loud as patients shout, their calls for self-empowerment fall on the deaf ears of clinicians and the Royal Colleges and professional "Societies". Thyroid patients have been battling for years to have choices of medication and for a more comprehensive diagnostic procedure.

3 (Three) Secrets Hospitals Don't Want You To Know by Mark E. Meaney, Ph.D. on Apple Books

Yet the RCP and RCGP refuse to engage and wilfully ignore patient calls for clinicians to consider all available evidence as opposed to cherrypicking evidence that suits the Colleges' own narrow doctor-centred positions. Instead they release guidelines that are not evidence based, that are full of inaccuracies and that rely on doctor-centred GOBSAT-derived protocols. There is no accountability to patients or transparency within these organisations. They are not subject to FOI, yet make decisions that have deleterious effects on patient health. Doctors only want to listen to patients who reflect back to them what they want to hear.

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Doctors don't want to hear about their own failures to treat properly or to diagnose properly. Doctors don't want to hear about other available options. If patients complain about the lack of care they receive, doctors psychopathologise the patients to try and shut them up. Power to patients could be reflected by the DOH and NHS England by ensuring patients did not receive cancellation after cancellation to their appointments,they could also ensure if cancelled the patient was notified and did not turn up to then find out their appointment had been cancelled without telling then!!!!

I really liked the Jane Price summing up of the current situation.

Editorial Reviews

Roger Taylor is right to point out that the NHS reforms and government response to the Francis report have done little to shift accountability away from the centre and outwards towards patients. The issue is however more complex than the blog suggests. Here are some questions which could usefully be discussed 1.

What do we mean by empowerment is this context and how do we know which aspects of their care patients might want to have control over? What would empowerment look like if considered independently of this? Trust can be badly undermined when things go wrong, as the Mid Staffs debacle shows. Is it not, however, a valuable attribute when underpinned by respect, clear explanations, good evidence, honesty, openness and candour?

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In God Bless the NHS Taylor suggests that doctors should see their patients as chief executives of their care and his blog concludes that they should replace upward accountability to managers and politicians with downward accountability to patients. Is this realistic or simply hyperbole? Would the model of partnership working between doctors and their patients be more appropriate?

3 (Three) Secrets Hospitals Don't Want You To Know

Many patients encounter huge problems e. Is it reasonable to expect patients who are already stressed or overwhelmed to take charge of their care? The Francis Report emphasises the importance of cultural change and the need for everyone involved in the NHS to listen to patients. There is good work going on in this area through patient feedback websites and in some NHS trusts. Examples include collecting patient stories, undertaking experience mapping projects, and involving foundation trust governors in projects to improve the quality of care and patient experience.

This aims to improve the experience of patients and change the culture of the trust by working with staff and patients. Such projects, which are largely empirically based, will hopefully change the relationship between clinicians and their patients and empower patients in ways that are grounded in the reality of their everyday lives. Roger makes some interesting observations but I would like to ask what evidence lies behind his assertion that patients are reluctant to have more involvement in decisions because this would undermine their trust in doctors?


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