Imagine the almost endless possibilities: Checking in VIP guests as they are chauffeured to the hotel, alerting housekeeping staff in real time to tidy up an early arriving guest room and uploading photos of a shower leak so maintenance can accurately assess the severity, and fix it fast.
Managing an evolving workforce There are currently 83 million millennials, ages of , in the U. This generation represents a significant market for hospitality operators, not just as consumers who travel and eat out often, but also as employees. This generation is tech savvy and technology is essential to engage them in your business.
A modern, cloud-based hotel PMS provides the personalized engagement the millennial customer craves with the innovation the millennial employee wants. Oracle Hospitality's OPERA is the world's most popular hotel property management platform, providing comprehensive property management capabilities.
Home Skip to Content Skip to Search. Oracle Account Manage your account and access personalized content. Sign In Create an account Help. Cloud Account Access your cloud dashboard, manage orders, and more.
- Statistics & Facts on the Hotel and Lodging Industry.
- Uncle Silas?
- The Bin Ladens: Oil, Money, Terrorism and the Secret Saudi World?
Hotel PMS now integrates to other onsite services that impact the guest's complete experience, including: Food and beverage operations Housekeeping and maintenance management Sales and catering execution for group bookings and event management Revenue management Distribution across multiple channels Spa management Learn more about Oracle Hospitality Hotel Property Management Systems.
The Advantages of Hotel PMS The consumer's travel journey begins by selecting a destination while simultaneously shopping for a hotel. Hotel PMS offers many benefits for a hotelier's business. Provide anytime, anywhere service to your guests using a mobile-enabled cloud-based hotel PMS Untether your front-desk staff so they can check guests in, assign rooms, enable guest services, and check guests out wherever there is internet connectivity. Increase housekeeping efficiency with instant updates on housekeeping mobile devices when customers check out, freeing up rooms for cleaning Enable greater flexibility with room management and improve response time for room-service tasks Identify and manage room-maintenance needs, ensuring rooms are clean and in perfect condition.
Connect operations and financial processes by leveraging prebuilt integrations to accounts receivable, accounts payable, payment gateways, hotel industry applications, and property infrastructure devices Integrate accounts receivable and commission handling Ensure accurate guest folios for faster, more accurate billing.
Top 10 ways to motivate your managers
Increase room occupancy and ADR through real-time rate and availability management across distribution channels Boost sales through direct booking channels on brand website. Empower managers to improve ADR with extensive options for setting rates and advanced rate-management features for manual and semiautomated revenue management. Centralize and secure customer data and improve the quality and accuracy of guest profiles Understand customer buying patterns so you can define more targeted packages and services Ensure compliance with national and international data-compliance rules.
Get help selecting the right hotel PMS. The benefits of cloud-based hotel PMS solutions include: Faster innovation With cloud-based hotel PMS, hotels can bring new properties online more quickly. Each new release brings new capabilities to help deliver great guest experiences, improve operating efficiency, and increase employee productivity.
Lower IT complexity and costs With cloud-based hotel PMS, hotels can lower upfront capital expenditure on software and hardware. By going above-property, hotels can also reduce IT complexity and IT costs.
Essential Hotel Room Sales Strategies
Enhanced customer lifetime value With cloud-based hotel PMS, hotels get a single customer master with comprehensive guest profiles that allow them to personalize and differentiate guest experiences. I have had a fire suppression system blow off at 3 a. If you want to keep people motivated, help them when they really really need it! Put a cork in it — Walk away when tempted to lose it, snap it, or go ape. Remember, respect is a two-way street and it has to be earned, just like money in the bank.
Hotel Jargon Buster
Bring success; it breeds belonging — Managers want to work for winners. Everyone who has ever attempted to motivate other people knows that the big trick is to find people who are self-motivated. Keeping motivated managers from distraction, all the while involved and striving is a full time undertaking. If all of the above are not in your current repertoire, pick a few that are new and add them in.
Hotel Jargon Buster, Terminology of the Hospitality Industry Explained
Your managers will thank you. He has served in virtually every leadership role within the hospitality industry, and is now the CEO hospitality consultancy firm Leadagers LLC. Getting the most out of your Instagram presence. Top 3 technology innovations changing the restaurant industry. Pita Pit talks choosing the right technology for your brand. Why most restaurant tech sucks. How foodservice industry can collaborate to improve food traceability.
Chipotle exec to layout brand's food-safety transformation at summit. Pokeworks inks first international agreement. Florida restaurant non-profit provides free industry course on human trafficking. Latest hangout for fast casuals. Canadian veggie-centric fast casual coming to US. Customers want more variety in coffee. Important updates to the pass-through deduction—will you qualify? You can sign into this site using your login credentials from any of these Networld Media Group sites:.